Where to see it
- Invoices list — each invoice shows its current status at a glance.
- Invoice detail — open any invoice for the full timeline: when you sent it, when your buyer paid, and when the payout reached your Pix.
What each status means
1
Sent / awaiting buyer
You’ve shared the payment link and your buyer hasn’t paid yet. Nothing has moved.
2
Buyer verifying
Your buyer opened the link and is completing a one-time identity check. First-time buyers verify before they can pay; returning buyers skip this.
3
Awaiting payment
Your buyer has the bank-transfer instructions and the exchange rate is locked. You’re waiting for their transfer to arrive.
4
Payment received
Your buyer’s funds have cleared. The amount is being converted to BRL and prepared for payout.
5
Paid out
BRL has landed in your Pix key. This is the successful end state — the money is in your bank account.
States that need your attention
- Expired — the due date passed before your buyer paid. Create a new invoice to try again.
- Cancelled — the invoice was cancelled and can no longer be paid.
- Verification failed — your buyer didn’t pass their identity check, so the payment can’t proceed.
When you actually get the money
The payout to your Pix key happens automatically once your buyer’s payment clears — you don’t need to request it. The full journey, from your buyer paying to BRL in your account, usually completes the same day.Next steps
- Create an invoice — send another payment link.
- Affiliate program — earn a share of fees by referring other sellers.